The Information that we Collect
How the Information we Collect is Used
helferdokument.com EU GDPR Compliance Statements
helferdokument.com EU-U.S. Privacy Shield Statement and Accountability for Onward Transfers
How We Collect Information How helferdokument.com Protects Your Information
How to Opt out of Further Communication
How to Contact helferdokument.com
Links to Other Websites
helferdokument.com stance on Collecting Personal Information from Children
The Information We Collect
By using our websites and/or our services we may collect and request information from you which includes your name, title, company, address, telephone number, date of birth, e-mail address and service payment details.
If helferdokument.com is handling your visa or immigration matter, additional information may be requested by the application forms of destination country. These additional items can include items such as your personal and family information, educational background, employment history, travel history, and financial records. As required by relevant visa or governmental authorities such additional sensitive information can include ethnicity, race, religion, trade union membership, health related information, biometrics and information about criminal history.
Other information we collect may include marketing information and web interaction information such as:
Data from marketing opt-in lists, consumer surveys, or publicly available information. Unique IDs such as a cookie placed on a computer, mobile or device IDs.
Internet Protocol address ('IP address')
Information about a device such as information contained in HTTP headers or other internet transfer protocol signals, browser or device type and version, operating system, user-agent strings and information about or from the presence or use of 'apps' on mobile devices.
The web search term(s) a consumer used to locate and navigate to a website.
How we process/keep your data
helferdokument.com may share the personal information with third parties for the following purposes:
To complete your visa, document legalization, or immigration process request as necessary to provide visa and i mmigration services to you and your family, including disclosure to government agencies in the form of applications, photographs, and petitions for visa requests and/or immigration benefits. This may include providing sensitive data required for immigration process request to Visa Application Centers, Logistics Companies, Invitation Providers and/or Translators/Solicitors.
Share data with companies that provide services to assist us with our business activities in visa and immigration request fulfillment. Any sharing of data is subject to both EU-US Privacy Shield and EU GDPR requirements outlined below. To improve our products and services, provide superior customer service, and identify market opportunities. As required by law in response to requests by public authorities including meeting national security or law enforcement requirements.
helferdokument.com may also use the information to communicate with you directly via survey, e-mail or direct mail, such as to inform you about newsworthy topics and upcoming events that may be of interest to you, or to confer with you regarding your visa or passport request, or immigration case. We may also use your email address to send you reminders of expiring visas, passports, or immigration status. If you would like to discontinue receiving this information see the How to Opt-out of Further Communication section below.
EU Global Data Protection Regulation (GDPR) Compliance statements
The Right to Have Your Personal Information Erased:
helferdokument.com collects and processes personal information in order to fulfill your visa, passport, document legalization, or immigration process request and our contract with you. This information is collected and processed in accordance with local laws including GDPR regulations in the European Union. For those individuals to whom the GDPR applies, general personal information is collected and processed on the basis of the contract formed or to be formed between us but the additional sensitive personal information is collected and processed under the lawful basis of consent. By placing the order and giving your consent, you are giving helferdokument.com the following rights:
The right to collect your personal information
The right to process your personal information
The right to share your personal information with third party providers and government entities as needed, such as Government Authorities, Visa Application Centers, Logistics Companies, Invitation Providers and/or Translators/Solicitors relevant to your request for services.
You maintain the right to revoke consent at any time
The Right to Have Your Personal Information Erased:
At any time, you have the right to request that helferdokument.com erases the personal information you have provided to us. helferdokument.com will erase any data as long as it is legally allowed to according the laws and regulations in the countries in which we operate. You may make this request by clicking here The following will then occur:
helferdokument.com will acknowledge your request.
helferdokument.comwill review your specific request and the country of its origin, and determine if we are lawfully allowed to oblige the request.
helferdokument.comwill then either:
inform you that your data has been removed from our systems or
inform you as to the date that helferdokument.com is legally allowed to remove said data from our systems give the nature of said data and the country of its origin.
helferdokument.com has mechanisms in place designed to help assure compliance with the Privacy Shield Principles. helferdokument.com conducts an annual self-assessment of its consumer personal data practices to verify that the attestations and assertions the company makes about its Privacy Shield privacy practices are true and that the company‚Äôs privacy practices have been implemented as represented and in accordance with the Privacy Shield Principles.
Consumers may file a complaint concerning helferdokument.com's processing of their Personal Data. helferdokument.com will take steps to remedy issues arising out of its alleged failure to comply with the Privacy Shield Principles. Consumers may contact helferdokument.com as specified below about complaints regarding the company‚Äôs Consumer Personal Data practices.
If a Consumer‚Äôs complaint cannot be resolved through helferdokument.com internal processes, helferdokument.com will cooperate with JAMS pursuant to the JAMS International Mediation Rules, available on the JAMS website at http://www.jamsadr.com/eu-us-privacy-shield. JAMS mediation may be commenced as provided for in the relevant JAMS rules. Following the dispute resolution process, JAMS or the Consumer may refer the matter to the U.S. Federal Trade Commission, which has Privacy Shield investigatory and enforcement powers over helferdokument.com. Under certain circumstances, Consumers also may be able to invoke binding arbitration to address complaints about helferdokument.com compliance with the Privacy Shield Principles.
helferdokument.com compliance with the Privacy Shield Principles is subject to the investigatory and enforcement powers of the Federal Trade Commission.
Recourse, Enforcement and Liability
By Asking : We may collect personal information from you by asking that you provide it to us. helferdokument.com will only collect information that is needed to help us provide the service you request.
Web Beacons: A web beacon is an electronic file on a web page that allows us to count and recognize users who have visited that page. Among other things, a web beacon can be used in HTML-formatted email to determine responses to our communications and measure their effectiveness. For instance, if you get an email from us and click on a link in that email to go to the Website. You can generally avoid web beacons in email by turning off HTML display and displaying only the text portion of your email.
Web Server Logs: Web server logs are records of activity created by the computer that delivers the webpages you request to your browser. For example, a web server log may record the search term you entered or the link you clicked to bring you the webpage. The web server log also may record information about your browser, such as your IP address and the cookies set on your web browser by the server.
Protecting Your Information
Protecting personal information we receive from you is of crucial importance to helferdokument.com. While there is always some risk involved with transmitting information over the internet, we strive to protect against the misuse of any personal information that we receive from you via our website.helferdokument.com data is protected by Industry endorsed Transport Layer Security (TLS) technology. TLS is the most widely deployed security protocol used today, and is used for Web browsers and other applications that require data to be securely exchanged over a network. This technology ensures the safe transmission of all data, including personal and credit card information. By taking such measures, helferdokument.com customers can feel secure in the knowledge that their data is protected when using our website.
Deleting Your Information
We generally delete personal data within 90 days after our services conclude; however, we will retain and use your information as necessary to comply with our legal obligations, government auditing requirements, resolve disputes, and enforce our agreements. At the end of such period, we may, at our discretion, destroy such personal data without notice to you.